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Shipping Policy

Thank you for visiting Altered Apparel.​ 


The following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time;

All orders are processed within 2-3 business days.

Orders are not shipped or delivered on weekends or National British holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Within Mainland UK - package and delivery is £4.50 and free on orders above £60 - ROW is dependent on weight, and will be calculated at the checkout. 


We deliver Worldwide - Please select at the Checkout

Return & Exchange Policy

Due to closing down all the items/clothing sold after 18 April 2024 are non-refundable (unless faulty). We will allow size exchange within 14 days of the initial date of purchase. However, the customer is liable for all delivery/postage charges. 

Any product you exchange must still have the swing tag locked and in place on the garment/item you purchased and be in the same condition you received it and in the original packaging.


Please keep the receipt.

If you have any questions regarding our breastfeeding clothing please take a look at our Frequently Asked Questions. 

If you would like to return your item please include; your name, date of purchase and order number -  please send it to 

FAO Returns Lex Ward

Altered Apparel 

5 Holywell Close 


ST8 7XG 


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